Frequently Asked Questions

KYRA stands out for its commitment to COSMOS Natural certified clean beauty. All our products are formulated with natural and organic ingredients (up to 99%), vegan, cruelty-free, and free from harmful substances.

Yes. All our products are COSMOS Natural certified by ECOCERT, guaranteeing 99-100% natural origin formulations with 20-23% organic ingredients.

Yes, our formulations are gentle and respectful of all skin types, including sensitive skin. Free from synthetic fragrance and drying alcohol. Always patch test before first use.

You'll notice improved hydration from the first application. For visible results on wrinkles and firmness, allow 2 to 4 weeks of regular use.

Absolutely! Our serums are designed to be layered. Apply thinnest textures first, wait 30 seconds, then apply richer textures. Always finish with SPF in the morning.

Store in a cool, dry place (15-25°C), away from direct light. Avoid the bathroom. Close bottles tightly after use for optimal preservation (12 months after opening).

Most of our products are safe thanks to natural formulations. However, we recommend consulting your doctor before introducing new products during pregnancy or breastfeeding.

Morning: Cleanse → K04 (Vitamin C) → K05 (Hydration) → K08 Cream → K09 SPF. Evening: Cleanse → K07 (Bakuchiol) → K06 (Peptides) → K08 Cream.

Yes, absolutely! Sun protection prevents skin ageing, pigmentation, and UV damage. Our K09 SPF 50 offers broad-spectrum mineral protection. Reapply every 2 hours.

Golden rule: thinnest to richest. Cleanse → water-based serums (K03, K04) → richer serums (K05, K06) → moisturizer (K08) → sunscreen.

For serums, 2-3 drops for face and neck. For creams, a pea-sized amount. Our concentrated formulas are effective in small quantities. Pat gently rather than rubbing.

Bakuchiol is the natural alternative to retinol. It offers the same anti-ageing benefits (wrinkle reduction, improved firmness) without irritation. Perfect for sensitive skin.

Hyaluronic acid holds up to 1000 times its weight in water. Our formulas use multiple molecular weights for deep hydration and immediate plumping effect.

We favour delicate natural aromas over concentrated essential oils. We use gentle botanical extracts for a pleasant sensory experience without compromising skin tolerance.

COSMOS Natural is the global reference for natural cosmetics. It guarantees 95%+ natural ingredients, organic farming, eco-friendly processes, and no animal testing.

We ship within 1-2 working days from our European warehouse. Delivery takes 5-9 working days once shipped. You'll receive tracking as soon as your order is dispatched.

You have 14 days to return unopened products. For opened products with reactions, contact us - we'll find a solution together.

Yes! We deliver to Europe, UK and US. Shipping costs and times vary by destination. See our delivery page for detailed rates.

We regularly include surprise samples in orders. Our 30ml sizes are perfect for testing products before committing to standard sizes.